May Program

6 Best Practices for Gaining End-user Adoption of New Technology

Friday, May 7, 2010 from 7:30-9:30am (ET)

Classics V, 2425 Niagara Falls Blvd., Amherst, NY

Presented by: Justin Dumont, Director- Product Strategy and Development, Five Star Development, Inc.

http://www.fivestardev.com/

Program Content:

Most IT and technology implementation projects fall short of realizing their expected benefits. What common factors lead to failure and what are best practices for ensuring that new technology is successfully adopted by end-users? In this seminar we will seek to answer these questions and identify strategies for focusing on the critical people aspects of any technology implementation.

After attending this seminar, you will be able to identify:

1. Why IT/technology implementations often fail to reap their expected benefits.

2. The key drivers that help ensure the success of any IT implementation.

3. The best practices for gaining user adoption and maximizing investments in new IT and Technology implementations

Feedback on this Seminar:
“This was a tremendous webinar! A very useful and universal model for implementing new technology. Engaging content and presentation! It was easy to stay connected and get involved. Overall, great job!”

Intended Audience and Level of Understanding:

This seminar is ideal for:
IT Leaders (CIOs, CTOs, Directors, and Managers)
Organizational Development and Training Professionals
Program Managers
Change Management and Organizational Communications Leaders

Justin Dumont – Director, Product Strategy and Development

Justin leads the function responsible for designing and commercializing products and services within Five Star’s platform, Star Performance™. Throughout his career, Justin has been actively involved in many aspects of consulting process including strategy, client facilitation, project management, solution design and implementation, and product management. He uses these experiences and a sincere desire to meet customer needs to ensure that Five Star is delivering solutions that provide value and deliver results. Justin holds a Bachelor’s degree from Houghton College and attended Mercyhurst College for graduate school.

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